1300 049 519 email@example.com
1300 049 519
We offer a professional tech support service with one of our experienced technicians. Our specialist will assist with troubleshooting, diagnosing and solving possible issues encountered during setup, or during the operation of the system. Our tech support specialists are experienced and trained in the brands we sell - Dahua, Uniarch and VIP Vision and are very good at what they do.
Our tech specialist will call you by phone and may need you to download some free software onto your computer.
We charge a fee for this service as our technicians expertise are in high demand and it allows us to dedicate our undivided attention to one customer at a time for at least an hour.
We charge in 1 hour blocks of $79 an hour.
Please click on the Book Now button to schedule a time.
FREE SHIPPING over $200! Everyday Australia Wide.
We use the fastest Express Courier shipping available.
A flat rate of $25 applies to orders under $200 in value.
Orders are processed: Monday – Friday from 8am – 5pm.
Shipping Times: Typically 1 - 3 business days or less. We can reach pretty much reach anywhere in Australia in less than 5 Business Days.
(Public Holidays Excluded)
Please Note: As we use courier shipping, we cannot ship to PO Boxes.
Order Confirmation: After placing an order, you will receive an order confirmation by e-mail. This means we’ve received your order in our system and have pre-authorised your credit card for the purchase. If your item is back-ordered or otherwise unavailable, we will void the pre-authorisation charge and contact you to inform you by e-mail. If your item(s) are available for immediate shipment (within 2 days), we will process the charges and submit the order for shipment.
Tracking Numbers will be sent to your email once your order has shipped.
In some cases, we may need to contact you before your order can be shipped. To ensure there is no delay, please respond to any email/phone call from our Customer Service team.
We proudly use the following Shipping Methods.
When you spend $200+
Automatically sent with every order
We offer a 14-Day Money Back Guarantee. Terms apply
And 5 Star Reviews! We value your business, thank you!