Warranty

All our DAHUA cameras and NVR's are covered by 3 years back-to-base manufacturer warranty.

All our UNIVIEW cameras and NVR's are covered by 3 years back-to-base manufacturer warranty.

All our VIP Vision cameras and NVR's are covered by 4 years back-to-base manufacturer warranty.

All our Tiandy cameras and NVR's are covered by 3 years back-to-base manufacturer warranty.

You will find warranty periods displayed clearly on each product page. It is limited to the original purchaser only and is not transferrable to any other party. It does not include damage to the item from incorrect installation or use. 

You must contact us before returning your item so that we can give you the most appropriate shipping address based on your location and an RMA ticket number. You can contact us at info@spymonkey.com.au or by phone on 1300049519.

The customer is responsible for inbound freight to Spy Monkey.