- We provide excellent service. Service matters to us. We want our customers to find what they need with the least amount of fuss possible.
- We offer Free and Fast Shipping anywhere in Australia for orders over $200. We use Star Track couriers and Couriers Please. We have warehouses in Sydney, Brisbane, Melbourne, Perth and Adelaide. This allows us to reach pretty much anywhere in Australia in 2 - 3 business days or less.
- We are AUTHORISED dealers of Hikvision, Dahua, Uniview and Annke. All our products are dealt through manufacturer approved sales channels. This will safeguard your products from being blocked by the manufacturer in future firmware updates, designed to stop unauthorised suppliers.
- We sell 100% genuine products. We do not sell grey imports and never will. Our Hikvision, Dahua and Uniview products are all Australian stock. You can shop with confidence knowing that everything we sell is original.
- Best Prices. Because we are an online store only, our overheads are lower, so we can pass the savings on to our valuable customers.
- Best Price Guarantee. If you find a cheaper price, we will beat it!
- We offer full back-to-base manufacturer warranties. 4 years for VIP Vision, 3 years for Hikvision, Dahua and Uniview and Annke.
- We believe in the quality of our products and back it up with an easy 14-day Returns Policy.
- We offer buy now, pay later interest free payment plans with Humm and Lay-Buy. Never pay interest and get your products shipped today!
- Our payment gateway is facilitated by Stripe, who are a Level 1 PCI compliant payment gateway. This is the most stringent level of certification available in the payments industry. You can checkout with your credit card and know it is being handled with the highest level of payment security and data protection in the industry.
- Our website is powered by shopify with SSL certificates. All content on our website is hosted on a service that publishes over HTTPS so that your data is encrypted and secure.
- We are fully licensed security reseller's with the Security Licensing & Enforcement Directorate (SLED) and NSW Police. Our operator security licence number is 000244413.
