Tech Support Service
Geoff was really helpful in guiding me on how to use my NRV . Customer service is excellent
We offer a professional tech support service with one of our experienced technicians. Our specialist will assist with troubleshooting, diagnosing and solving possible issues encountered during setup or system operation. Our tech support specialists are experienced and trained in Dahua, Uniarch and VIP Vision.
Our tech specialist will call you by phone and may need you to download some free software onto your computer.
We charge a fee for this service as our technicians' expertise is in high demand, allowing us to dedicate our undivided attention to one customer at a time. Our service is charged in 30 minute blocks.
Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.